Privacy Policy

The Protection of Privacy and your personal data is a commitment of ARPECDOURO.

ARPECDOURO, SA (hereinafter, the “ARPECDOURO”) with registered office at Rua da Sortelha nº 396 | 4635-092 Constance, Marco de Canaveses, has as its essential commitment the protection of privacy and personal data, towards each of its customers and users of its services. With the application of the General Data Protection Regulation (GDPR), EU Regulation 2016/679, of 27 April, from 25 May 2018, and more recently, following the publication of the Implementing Law in the national legal order of the Regulation, Law 58/2019, of 8 August, the ARPECDOURO group remains attentive and vigilant with regard to the protection of the privacy and personal data of the respective holders who use: (hereinafter referred to as “Website”), thus acting in accordance with the update of its Privacy Policy, in accordance with all the principles and standards of data protection that underpin the GDPR. This document aims to explain what personal data is collected, for what purpose, how it is processed, with whom we share it, how long we keep it, as well as the ways to contact us and exercise your rights.

General Data Protection Regulation

The GDPR determines the rules regarding the processing, by a person, a company or an organization, of personal data relating to persons in the European Union (EU). It protects personal data regardless of the technology used for the processing of such data. The protection is technology-neutral and applies to both automatic and manual processing, subject to the protection requirements of the GDPR. By accepting this Privacy Policy, the user gives his express and informed consent for the personal data provided through the Website to be included in a file under the responsibility of ARPECDOURO.

Responsibility and Data Processing

ARPECDOURO is the entity responsible for the processing of personal data, from collection, organization and storage to deletion, within the scope of the GDPR.

ARPECDOURO is concerned with the privacy of its customers, so all the data required on the website are used only for the purposes of communication with customers and any requests for information. ARPECDOURO collects, through contact forms of the website, the following data: name, e-mail, mobile phone, and, eventually, professional data. We obtain this data when it is voluntarily submitted by you. Other information, such as details about your devices or IP address, is collected through other means, such as cookies (Google).

Scope and amendment of the Privacy Policy

We will only use your data for marketing purposes if you have previously given us your consent. ARPECDOURO does not sell any user data to third parties. “Personal data” means all data that, directly or indirectly, allow the identification of an individual, such as name, surname, telephone number, date of birth, e-mail address, postal address or IP address. ARPECDOURO guarantees the confidentiality of all data provided by its clients. Still, despite obtaining the data securely, the collection in an open network allows the circulation of personal data without security conditions, with the possibility of being seen and used by third parties. We undertake to inform all customers if any such situation occurs. Your data will be kept only for the period that is necessary, within the scope of the purposes described in this Privacy Policy, unless the personal data in question are necessary to prove compliance with legal obligations, as long as the limitation period of the respective rights does not elapse, or if there is a longer period imposed by law. When your data is not needed, it will be removed from our records. ARPECDOURO reserves the right to change its Privacy Policy, so we advise you to regularly consult this document, as well as the Cookies Policy.